The World Bank and the Government of Malawi place significant emphasis on implementation of environmental and social safeguards policies in all the Bank supported projects. The policies are aimed at ensuring compliance with rules and regulations on environmental and social policies, regulations and guidelines in Malawi and the World Bank’s environmental and social operation policies.

Role of Offtakers
Offtakers play a key role in implantation of productive alliances (PA), they provide an outlet for the products produced with support of AGCOM interventions: 1. Matching grants, 2. Partial Credit Guarantee, and 3. Last Mile infrastructure.

The implementation of the AGCOM project may trigger some concerns, disputes, conflicts and grievances. All grievances and feedback related to this Project will be treated equally without prejudice. The potential users of this GRM include beneficiaries, stakeholders, contractors, consultants, suppliers of goods and services, project related workers, citizens and the public.

Alternative Grievance and Feedback Reporting Routes

AGCOM is implementing the Productive Alliance (PA) Model in the project. The PA model is an approach that is based on commercial agreement between the project supported producer organizations, commercial off-takers and other value chain players. The component supports the integration of small-scale and emerging farmers into value chains by improving their capacity to finance and execute productivity-enhancing investments and respond to the requirements of end-markets (buyers /off-takers)